by Sione Tenifa | Jun 14, 2018 | Blog
Audits, assessments, evaluations, surveys, and inspections: no matter what you call them, they are necessary for your multi-location or franchised food service business. You need to track everything from food safety compliance to brand compliance to customer...
by Sione Tenifa | May 30, 2018 | Blog
So much of modern life relies on trusting companies to manage their processes responsibly. As consumers, we expect that our interactions with commerce will include quality and safety measures for ourselves, our money, and our information. We eat at restaurants...
by Sione Tenifa | May 21, 2018 | Blog
In recent years, a large donut brand found itself in court, seeking to compel several of its franchisees to meet the company’s brand standards as required under the franchise agreement. Eventually, the court sided with the company, but only after years of...
by Sione Tenifa | May 15, 2018 | Blog
A strong brand experience is the surest way to turn occasional customers into fans and evangelists for your brand, and it has a measurable effect on your bottom line. In fact, presenting your brand consistently can increase revenue by an average of 23 percent,...
by Sione Tenifa | May 9, 2018 | Blog
If you’re still using old filing cabinets and paper files, it’s time to go digital and start using quality management software to keep track of your quality records. Follow these five steps to help digitize and organize your quality records. 1. Scan & Upload...
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