News & Updates

While the top lines of many brands are booming, largely in part to pent up demand, managing the bottom line has been an increasing challenge. Because of COVID-19, our supply chain has been disrupted, many restaurants’ profits plummeted, and we’ve been facing stressful...

Restaurants are feeling an unprecedented churn as they face staffing shortages, implement new SOPs, keep up with city, state, and national regulatory agencies and ever-evolving pandemic information – while also running their business and keeping everyone safe. Many...

The restaurant industry is experiencing an unprecedented “perfect storm,” with another COVID-19 surge, staff shortages, and customers demanding more transparency around safety and quality. Restaurants may have been closed during the pandemic or running with a skeleton...

Restaurants have traditionally relied on annual, biannual, or quarterly audits, where an inspector visits the facility and conducts an in-person assessment of health and safety protocols. The pandemic – and related travel disruptions – meant that in-person audits were...

Quality and safety organizations have completely altered their practices throughout the COVID-19 pandemic. As traditional, in-person auditing was largely halted due to the pandemic, new auditing methods have emerged, and brands across all areas of the supply...

The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality industry. Travel restrictions, stay-at-home orders, and concerns around COVID-19 have led to $481 billion in cumulative losses...