Quality Management Software: Is it worth the investment?

by | Jan 23, 2018

Quality Management Software

The best things in life are free… or so the adage goes. But in the world of quality, safety, and operations management, “free” isn’t typically the best solution.

While many organizations utilize spreadsheets or even pen and paper to track their compliance and quality scores, those manual processes can be time-consuming at best and a public health crisis at worst.

When items are found to be out of compliance—whether that is a faulty swimming pool filter, a malfunctioning refrigerator, or damaged flooring—it is vital to immediately notify and hold accountable those individuals who are responsible for corrective action. Time is of the essence when you need to prevent water illness, food poisoning, or a slip-and-fall injury.

Cloud-based Quality Management Software automates the process, end-to-end. It allows you to gather better data, see necessary actions earlier, and act faster to correct issues before they become costly liabilities.

Ways to Save with Quality Management Software

Moving from a manual process where the only cost is personnel, to an automated process that involves a software purchase, can be a profound change. You wonder if the investment is worthwhile, if anyone will lose their job, and how you’ll ask for the budget. You might be surprised to know how much money you’ll save by making the switch.

Save on Time

Time is money and manual processes are more time consuming than you probably realize. RizePoint users typically experience 25%-time savings, like Avendra, who actually saw more than 37%-time savings.

“Using RizePoint we’ve been able to reduce our audit time from 11 hours per audit to 8 hours per audit,” said Ed Thompson, VP of Quality Assurance for Avendra.

This frees up your auditors’ time so they can train and educate employees, shoulder-to-shoulder, on your brand’s best practices.

Save on Damage Control

RizePoint users also reduce noncompliance rates when auditors have time to either visit more locations or visit each location more frequently. With corrective actions automated within the software, our users cut down their time spent assigning and following up on corrective action plans.

Implementing action plans as soon as possible is essential to avoiding costly noncompliance missteps. Nobody wants to be the next Chipotle; its improper food handling practices put 21 people in the hospital and caused sales to plummet as much as 36% in January 2016 according to Forbes.com.

But an increase in compliance not only has the potential to save you money it can also translate into more sales thanks to the better quality and customer experience. And that’s not just talk.

“By using RizePoint for our in-store audits, we’ve simplified and improved our process for identifying performance gaps,” said Joe Turner, CEO of First Sun Management Corp., a Wendy’s Franchisee Company. “As a result of our improved quality, our store sales have improved.”

How do you know how much you could save when you switch to compliance software? We put together a RizePoint ROI calculator to help you see what you could gain with RizePoint software. All you need to do is estimate your number of locations, number of audits, time spent on audits, and auditor salary—the calculator will take care of the rest.

Your company is already investing in software for marketing, sales, accounting, HR, and more. Moving from a manual process to automated Quality Management software will save you both time and money. Let us show you how. Schedule a demo today.

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