How digital quality management systems are a benefit to food manufacturers, especially during a crisis
It’s 2020 and we live in a high-tech culture, so why are so many food businesses still using paper records to manage something as important as food quality and safety? As many have now learned, digital tools are especially critical during a crisis, including the COVID-19 pandemic. As businesses shift the way they operate—dramatically elevating their safety and cleanliness protocols—companies that use digital tools will have distinct advantages as they react to and recover from this crisis. For example: A major food and beverage brand with thousands of locations nationwide distributes a laminated COVID-19 checklist to all their units as a guide to their new protocols. While this is a good place to start, this company has set up a system that isn’t flexible and can’t be easily updated company wide. That’s when antiquated paper-and-pen systems become a huge pitfall and, potentially, a costly liability. These problems are only made worse during a global health pandemic.