RizePoint is thrilled to announce Denise Lee Yohn as our Engage 2018 keynote speaker. Denise Lee Yohn challenges the way companies think about brand building. With customer demands pressuring businesses to deliver exceptional experiences and consistent quality standards, Denise reveals secrets to building a brand that dominates among competitors and elevates customer experiences. With a focus on operational and quality management, Yohn explores creating exceptional experiences throughout your brand. Denise shows you how to align and integrate your quality experience with your employee and customer experiences to fuel your organization’s growth.

Yohn has cultivated her approach through several high-level positions, driving strategy for Burger King, Dunkin’ Donuts, Land Rover, Target, and Oakley. Denise is the author of the bestselling book What Great Brands Do and she has contributed to media outlets including The New York Times, The Wall Street Journal, and the Harvard Business Review.

We are fortunate to welcome Denise to Engage 2018 and create the opportunity to inspire our community to improve brand experience through quality management.

Brand Experience in Your Business

Delivering quality is the foundation of your entire brand experience. With regional compliance requirements as your emphasis, providing consistent and reliable experiences to customers can be challenging across locations. Your customer experience cannot afford inconsistencies, forgeries, or time-consuming reports. The fundamental components of your brand experience rest within unifying employee values, delegating time for quality improvements, and capturing consistent practices across locations.

Brands are the interface between your customers and business. Creating consistent brand experiences can improve your perception of service quality and strengthen brand loyalty with consumers.

Engage 2018

Engage is the only opportunity for you to dive into the RizePoint platform and explore how you can optimize your organization with quality management software. Utilizing the features and functions that RizePoint has to offer, you can strengthen brand experiences by gathering better data, seeing necessary actions earlier, and correcting actions faster.

In addition to the keynote presentation from Denise, Engage gives you in-depth training on RizePoint features, provides networking opportunities within your industry and among the RizePoint team, and provides you with a first look at the future of the RizePoint product. As an attendee, you will also be able to offer suggestions and improvements to our user experience team and schedule one-on-one time with our product team to become a RizePoint expert.