News & Updates

Food safety culture used to mean “what you do when no one is watching.” But understandably everyone is watching, and the stakes are much higher in 2020. So much scrutiny can make or break a brand in this climate, and that’s why enhancing food safety culture plans must...

I don’t have to tell you that COVID-19 is a crisis, and the consequences have been immediate and difficult. But as I speak to clients and look beyond the immediacy of the problems the food industry is facing, I am seeing positive insights that can help us now and in...

How Do You Pave the Way While Still Meeting the Challenges Posed by a Global Pandemic? COVID-19 changed the perspective on quality and risk in the restaurant industry overnight. Now you must think about viral spread and building customer trust more than ever before,...

The future of auditing has arrived. It didn’t come in a slow progression; it came with a rush and a bang due to COVID-19. Overnight, auditing by third parties stopped due to travel restrictions and health concerns. And at the same time, it became necessary to require...

By now, we have all had at least one experience going to a store or restaurant and deciding not to go back after seeing few masks or lack of sanitization between customers. COVID-19 safety and sanitation procedures affect where guests are spending money, with more...