• Build reports that perfectly fit your needs
• Understand and track metrics most relevant to your operations
• Learn how to correlate data with other business units
• Create improvement strategies based on the data
• Go beyond standard scoring to get the custom fit for your company
• Create calculations to meet your scoring needs
• Maintain operational processes without interruption
• Get feedback reports that fit company branding
• Create reports that meet organizational formatting standards
• Around-the-clock support for Level 1 system outages
• Support desk access for all other system inquiries (M-F, 6 a.m.–6 p.m. Mountain)
• New user creation and existing user reconfiguration
• Personalized system training and new admin training
• Form and location creation
• Reporting hierarchy and approvals
• Notifications and corrective action workflow creation
• Basic data imports and reporting questions
• Annual Business Review
• Annual Roadmap Review
• Annual Site Health Check
Knowing your business inside and out, employing best practices, and meeting the unique needs of your operation are all top priority for the RizePoint professional services team. That’s why we supply you with a dedicated team of expert program managers ready to assess, scope, and implement the configurations needed to ensure your RizePoint implementation fully meets your needs.
RizePoint customer success specialists work hard to quickly resolve system issues and address inquiries so your operations run as smoothly as possible. With our customer success team, you can choose the level of support you want, delivered when you need it, so you get exactly what you need from your RizePoint solution.
Successful quality, safety, and brand protection requires unified effort from a dedicated internal team as well as external support to maintain important standards in every location. When you need special enhancements to align your RizePoint solution with your unique operations, our professional services team is ready to design and implement the necessary configurations for you.
Our professional services experts and customer success specialists are ready to provide the support and configurations you may want in order to build and sustain your quality, safety, or brand protection programs. Use RizePoint professional services to get assistance with business intelligence, scoring, calculators, feedback report configurations, roadmap reviews, site health checks, and more. Plus, our experts bring extensive experience in food safety, operations, brand protection, hospitality, and a variety of other disciplines. Whatever your needs, we have an expert who understands and is ready to find and build a solution.
Whether you need consistency across your franchise or want to avoid a major food safety scandal, RizePoint has the solution for you.
Get in touch now to get started.