Hospitality Technology

January 29, 2008

Texas Roadhouse Ensures Food Quality, Safety with Steton Software

Texas Roadhouse, a 282-unit casual dining concept based in Louisville, Kentucky, has selected Steton to provide software for its quality assurance and food-safety programs.

Steton’s software provides greater insight into operational performance and improved brand protection by enabling faster, more accurate audits to be conducted. Post audit, Steton’s software provides early trend identification, automatically generated real-time reports, instant notification of non-compliant issues, and comprehensive corrective-action management.

“A drop in food quality and safety measures is one of the fastest ways to destroy a brand. Steton’s software and access to real-time reports will allow us to monitor and proactively target our training to certain areas,” says Patrick Sterling, director of risk and administration for Texas Roadhouse.

With Steton’s software, Texas Roadhouse will be able to teach best practices and to ensure compliance to the brand’s standards. The software will also allow Texas Roadhouse to auto-generate reports and issue alerts after the audits are completed.

According to Sterling, “With Steton, we can take a proactive stance on our performance versus finding out from a health department that we have problems. If an audit result falls below a pre-determined score, management is alerted immediately through Steton’s automated system.”

Link to article here.

Updated