With the rise of the 24/7 omnichannel experience, it can feel like you’re losing control of your brand. Review sites, social media, out-of-sight suppliers, a rogue franchisee, and myriad other factors all affect how customers perceive your brand. But you don’t need to panic. Even though more things affect your brand experience than ever before, you now have tools to help you monitor and manage it.
Watch Building Brand Experience, our on-demand webinar with RizePoint CMO Michelle Suzuki to learn: