Checkers and Rally's Case Study | RizePoint

 

“Using RizePoint platform has allowed us to gain visibility and organization so that we’re not working in silos anymore. We are actually working as a company and as a team.”

Joe Ventimiglia
Ops Services Manager Systems for Checkers

Checkers Restaurant Drive-Thru

BACKGROUND

With 786 restaurants nationally and more openings on the horizon, Checkers and Rally’s contracted RizePoint to help them manage needs created by rapid growth. This included new processes, improved communication both internally and externally, visible accountability and additional resources committed to the company and franchises.

OVERVIEW

With RizePoint’s online dashboard Checkers and Rally’s were able to quickly address their most pressing growth challenges with long-term solutions built into the software. Starting in the construction process, using RizePoint software allowed them to go from having little knowledge day to day about new restaurant progress and compliance to having access to a call day form with daily photo updates and feedback to help them accurately measure progress and make adjustments as needed.

With those issues addressed, Checkers and Rally’s were able to save thousands of dollars in rescheduled trip charges and labor costs caused by a lack of communication and visibility. Additionally, RizePoint software made auditing a breeze, providing them with punchlist checklists for easy transition from construction to operations and made obtaining necessary permits much easier.

Checkers and Rally’s continue to use RizePoint to keep communication open and ensure that critical issues are addressed by the right people. In fact, they now have several departments using RizePoint including: ops services, operations, HR, IT, training, and construction.

EMPOWERING YOU TO BUILD A HIGH PERFORMANCE ORGANIZATION

RizePoint is the global leader in Quality Experience Management SaaS solutions. RizePoint software creates a hub of valuable compliance information to align organizational focus on brand protection. Dedicated to helping our customers deliver a positive brand experience, RizePoint users conduct millions of audits every year, totaling over 300 million questions answered annually. Considered the industry standard for food service, hospitality, and retail, RizePoint is headquartered in Salt Lake City, Utah.

Checkers and Rally's By the Numbers

786

Locations

9

Departments

Use RizePoint

2008

Selected RizePoint