RizePoint Blog
“What is Customer Success”
By Sam Phillips: November 17th, 2023 As a customer navigating the complex landscape of products and services, you might ask, what is the true value of a Customer Success team? Why does it matter to you? In this article, we will explore how having a dedicated Customer...
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Why I’ll Never Ask Quality Managers to Give Up Spreadsheets to Modernize
I realized that even though I use many digital tools to manage my work, I would never give up my comfort zone of spreadsheets. So, it was ridiculous that I would ask quality managers to entirely give up quality management with spreadsheets. Good news: There is a simple way to keep your spreadsheets for quality management and get better and more accurate results.
5 Concrete Solutions to Modern Quality Management Problems
The world for quality management is changing dramatically. Supply chains are more complex, poor customer experiences can go viral in minutes, and COVID-19 has created a number of new potential risks and liabilities. Fortunately, these challenges are solvable. You can elevate quality and safety protocols with a few adjustments to the way you work, and to the tools that help you manage it all.
Can You Streamline the New GLOBALG.A.P. IFA Audit Submission? Yes You Can.
Knowing that their new IFA audit submission might be problematic to certification bodies, GLOBALG.A.P. partnered with RizePoint to directly interface with GLOBALG.A.P.’s systems. This approved partnership significantly softens all the challenges above and streamlines audit submissions for certification bodies.
How to Make the Change to GLOBALG.A.P. Digital Submission (and Come Out On Top)
The new GLOBALG.A.P. IFA digital submission requirements are here, and with everything 2020 has dealt us, we know these new requirements may have gotten pushed to the back of your mind. However, with the November 15 deadline approaching quickly, it’s time to get serious about deciding how you will deal with these new submission requirements.
4 Ways to Tackle the Cost of Poor Quality in Supplier Quality Management
How Tracking Supplier Quality Affects Your Bottom Line As a quality professional, you’ve got a lot on your plate. So, it can be tempting to cut corners, especially if a cost-of-quality (COQ) system isn’t on your company’s list of priorities. It may...
Q & A: Why GLOBALG.A.P. Audit Submission Is Changing, Tips & More Upcoming Changes
Find out why GLOBALG.A.P. is changing their audit submission process and what other changes you can expect in the near future.
The Future of Auditing: How COVID-19 Is Permanently Changing Quality & Risk Assessment
COVID-19 disrupted everything, but I believe it also revealed opportunities for companies that embrace a new future of auditing. One where evaluations and data come from diverse sources from within and outside your company. One where improvement is incentivized, and quality teams can show exactly what impact they have on product quality, customer satisfaction, and business success.
6 Benefits of Mobile Audit & Inspection Apps for Better Health & Safety Processes
The world has changed. In the post-COVID-19 world, you need to up your game — making your food safety culture a top priority. Fortunately, there’s an answer: audit and inspection apps that makes your processes more effective and easier to implement.
Digital Transformation Tips to Improve Your Food Safety Culture
If you’ve been hesitant to move processes to a digital format, now might be the time as we see the convergence of two important trends — the rising efficiencies of digital audit tools and an increased focus on food safety culture in the wake of COVID-19. Here are some digital transformation tips.