The key to restarting business operations during COVID-19 is to invest in your food safety culture. You’ll regain customer confidence but also prepare you to weather future crises.
With health and safety on the line, strengthening your food safety culture is the key to successfully reopening or stabilizing your business. Keep reading to learn more about how you can make it a priority in your grocery store, convenience store, or restaurant.
COVID-19 “hibernation” is over — albeit in varying degrees, depending on where you live. Although most retail, restaurant, and hotel chains are eager to reopen, many consumers remain wary. As you work to rebuild your business, it’s important to not only foster a food safety culture, but also share your health and safety protocols with the public.
You need a clear plan for what your new procedures will be, how to communicate these to employees and customers, and how to implement and track everything. The consequences of missing steps could be contributing to virus spread, damage to your brand, and even more lost revenue. But how do you pull together a detailed plan quickly enough to reopen?
Not adequately protecting employees and customers can damage your brand, lead to a lawsuit or insurance premium increases, or ultimately hit revenue hard enough that you go out of business. With stakes this high, you need to feel confident that you have a step-by-step plan to mitigate risk while you get back to business.
Your organization works with many suppliers and vendors. And if you’re manually managing supplier quality, chances are...
As a quality professional, you know that better supplier quality management would streamline your processes, mitigate...
A Fresh Approach to Quality Management Systems Quality assurance (QA) programs tend to be complex and contain numerous...
Quality Management Software
Success in business requires a winning strategy. That’s because quality and value never happen by accident. They must be pursued with purpose and intentional effort. Many managers and owners know this, but few know where to start when trying to increase quality levels in their business. Without an established gameplan, these businesses may spend significant amounts of energy only to go around in circles.
Improved food quality and supply chain transparency is no longer a behind-the-scenes food safety concern. Consumers are increasingly interested in farm and manufacturing sources, ethical and social responsibilities, and product quality and can force transparency through social media, asking companies in a very public way to answer for unclear or poor supply chain practices. This means manufacturers, distributors, restaurants, and grocery stores are held to a higher standard than ever before.
Audits, assessments, evaluations, surveys, and inspections: no matter what you call them, they are necessary for your multi-location or franchised food service business. You need to track everything from food safety compliance to brand compliance to customer experience. It’s a huge undertaking to gather and interpret data in meaningful ways across dozens to thousands of locations.
Supplier Quality Management
Your reputation as a food distributor depends on your ability to deliver a breadth of quality products — which need to...
Quality managers depend on data to make key decisions about their businesses, but simply collecting information is not...
Advances in technology have the potential to revolutionize all industries, but especially those dealing with large amounts of data. When managing supplier quality, the benefits are clear: New technologies can simplify, enhance, and streamline organizational processes, resulting in improved business decisions, reduced costs, and minimized risks. As your single source of truth, they also enable you to quickly collect, sort, analyze, and retrieve supplier information — making your job a breeze.