Most stores and restaurants have long relied on manual processes and checklists at every store location with acceptable results. But, as we all know, the world has changed. In the post-COVID-19 world, you need to up your game — making your food safety culture a top priority.
Fortunately, there’s an answer: an audit and inspection app that makes your processes more effective and easier to implement.
Here are six benefits of implementing a mobile auditing app at all your locations.
1. Better Visibility & Greater Insights
Job number one in today’s post-COVID world is to ensure customer confidence in your health and safety protocols. With a mobile auditing app, you can quantify your increased sanitation and ensure your entire team realizes its importance through communal record-keeping. From checklists for “cleaning and sanitation” to “employee hygiene,” you can then communicate results to your customers to help underscore your efforts. Consider displaying feedback reports at registers, sharing good news on social media, or making the information available on your website or app.
2. More Consistency
As conditions and guidelines continue to evolve, we are continually learning new best practices related to health and safety. An audit and inspection app allows you to revise policies at all store locations simultaneously and communicate them seamlessly. With a simple update to the app’s code, the new guidelines will immediately show up across the company. That means you no longer have to fret whether updated have trickled down to the front lines. In addition, mobile auditing apps encourage you to conduct assessments, inspections, and audits more frequently and completely, thus ensuring you routinely meet all standards.
3. Easier Tracking & Reporting
It’s easy to identify and fix something that’s amiss with an audit and inspection app that shows you gaps at a glance. You can create centralized reporting, conduct remote audits as needed, and quickly determine if a specific location needs more training or other tools to improve its performance. This type of centralized documentation also allows you to share reports with all stakeholders, from the executive team to store managers, assuring them that you’re adhering to food safety culture best practices.
4. Faster Corrective Action
It’s risky to let even a small issue languish or go unnoticed. With a mobile auditing app, you receive instant feedback on failed items and can take immediate steps to rectify the issue. An inspection checklist app provides an immediate record of how each location is doing, so you can determine where you may need to refresh training.
5. Increased Sense of Ownership
A manual system makes it all too easy to fudge results or even blame someone else for an issue, whether it’s a lapse in judgment, an honest mistake, or careless neglect. A good mobile auditing system will have in-app GPS and timestamp tracking, as well as image and video capture in case you need visual evidence for any questionable activities. This can help reduce human error and/or contain “bad actors” who claim to complete checklists but in reality let their responsibilities slide.
6. Enhanced Training
Today’s chaotic environment means it’s easy for your busy employees to miss a step, or not understand a new procedure, which could lead to an inadvertent oversight. Most employees learn by doing. Using a mobile checklist app allows you to take training to the floor, where they will more quickly grasp the new procedures you’re implementing post-COVID-19.
Wondering if it’s time to get a digital aid? Check out our affordable solutions of health and safety audit checklists that include a best-in-class mobile auditing app, instant feedback reports, and a layered dashboard that reveals key insights.