Quality managers depend on data to make key decisions about their businesses, but simply collecting information is not enough. If you want to remain competitive and encourage innovation, you’ll need to take a proactive approach and implement a better data management system. Let’s get started.
What Is Data Management?
As a quality manager, you already deal with copious amounts of data submitted by numerous points of contact. Collecting that information is an enormous job on its own — but it’s not data management.
The central challenge of data management is how to securely store and organize massive amounts of information, so you can retrieve only what you need. It’s about gleaning quality information from a large quantity of data — a necessity if you’re going to identify relevant, useful, and accurate information, gain visibility, and extract meaningful insights, such as quality trends and opportunities.
Data sets compiled from information that meets this criterion is useful for mitigating risk, produces the business intelligence that helps you improve and innovate, and enables the construction of strategic plans. Plus, it saves your company money on the administration of inefficient and outdated systems.
Implementing an Effective Data Management System
Making changes to established systems, especially if they’re onerous, can be daunting. That said, taking a proactive approach will help you head problems off before they arise.
While technology should be part of your data management solution, establishing an organization-wide protocol is crucial. Everyone in your company should know how to deal with the information they gather.
Managers working for a large enterprise likely have the budget for large ERP solutions, AI, and predictive analytics, not to mention dedicated administrators and data scientists. Quality managers in small- to medium-sized companies, like yourself, have to find other solutions. Your first step is to get away from manual reviews and analyses, physical documents and spreadsheets. These processes are error-prone (and therefore open your company up to unnecessary risks), and they’re not scalable.
Here are a few features you should keep in mind when looking for data management solutions:
- Centralization. Store your organizational data and documents in a central database. Look for the best tool to move away from a system where information is spread across emails, databases, and paper files. This will reduce errors and significantly cut down on administration costs.
- Searchability. One of the major drawbacks of not having your data in a management system is that you cannot easily search by keyword or segment. An effective data management system allows you to search and extract information for analysis, reports, and strategic planning.
- Scalability. The best solutions can seamlessly accommodate your workload — no matter how small you start or how large you grow.
- Security. Your data is an important source of business intelligence. So, it’s important to identify a secure storage tool.
As a quality management system is configurable to every use case, it can help you manage personnel and documents, optimize revenues, produce reports, and handle audits.
How Quality Management Software Helps
A robust quality management software (QMS) with built-in reporting is an important element of a data management strategy. The right QMS will not only serve as a single source of truth for all your quality-related data, but it also helps you analyze and report on that data, providing deep visibility and actionable insights with much less manual work. That increased visibility comes the reward of being more proactive with risk mitigation and driving key business improvements.
With appropriate tools and processes in place, you can grow your quality program into something far more effective. You can then use the time previously spent on administration on proactive tasks, such as fostering innovation or developing a longer-term strategic plan. For the first time, you’ll have easy, flexible, on-demand access to your data — one of your company’s most valuable assets.
RizePoint offers quality management software that empowers quality leaders to collect, organize, and manage data around their quality assurance and supplier quality management programs, so they can deliver consistent, safe, and quality products and services. Click here to request a customized, live demo.