RizePoint October 2016 Release

by | Oct 27, 2016

Corrective Action

In everything RizePoint does, we strive to help users collect better assessment data, see important information earlier, and act on that knowledge quickly. The October 2016 release provides RizePoint users with numerous ways to emphasize actionable data so that corrective actions can be completed quicker than ever before.

The RizePoint Management Console now offers a dynamic user interface with quick, at-a-glance visibility into the information users need most. Based on roles, users can be greeted with an Active Home Page that now includes recent audit results, Corrective Action Management items due, Program Compliance tasks due, administrative messages, internal news/bulletin boards, and RSS feeds that are easily configured for their unique needs by the system administrator. By bringing critical details to the surface in this manner, regional and district managers can easily identify and act upon the most critical results of recent inspections in their area.

Additional new RizePoint management dashboards continue to put the facts and figures users need most at their fingertips. Users can easily view top level details and drill down to specific data in each of the available dashboard options:

  • Action Plan
  • Audit Approval
  • Auditor Dashboard
  • Corrective Action Management (CAM) Approval
  • CAM
  • CAM Plan and Approval
  • Location
  • Non-compliance
  • Scoring
  • Scoring for Report Category

Plus, each of the dashboards can be configured to display the parameters needed for specific report consumers. For instance, an executive may want to see data for numerous locations over one year while a location manager may only need data for one location over the previous month.

Efficient site assessments are taken to the next level by enabling inspection teams to highlight important details while completing assessments. Mobile Auditor users can now upload short videos, attach files, markup images, and format text in order to draw attention to critical information.

RizePoint data transfers are modernized with our newly introduced API framework. IT administrators will appreciate the up-to-date integration methods made available through this new API framework release. And, users can appreciate the ability to combine data from multiple systems – such as systems of record, customer experience tools or security systems – with RizePoint’s management console.

This release also provides a system improvement update that makes scheduling site assessments even easier with batch scheduling of audits, accept and reject options, and the ability to add internal notes seen only by users with permissions.

For more information on these updates, contact your RizePoint Account Executive today.

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